Privacy Policy

Overview

This Privacy Policy explains how banana ai ("we", "our", "us") handles information when you use https://bananaaigen.com, create an account, purchase credits or subscriptions, submit prompts, upload files, or interact with AI generation features.

Banana AI is built around AI image and video generation, editing, and related multimodal workflows. That means some of the information we process is ordinary account and billing data, while some of it relates directly to creative inputs, uploaded reference assets, and generated outputs. This page describes the categories of information involved, why we use them, how long we keep them, and what rights you may have depending on your location.

By accessing or using banana ai, you acknowledge this Privacy Policy.

Brand and Model References

• banana ai is independently operated at https://bananaaigen.com.
• We may reference public information about Google, Google DeepMind, and Veo model progress to explain product context.
• Unless expressly stated, banana ai is not officially affiliated with, endorsed by, or operated by Google or Google DeepMind.
• "Google", "Google DeepMind", and "Veo" are trademarks of their respective owners.

Information We Collect

We may collect the following categories of information:

1. Account Information

   • Examples: name, email address, authentication details, and basic profile information.
   • Why we collect it: account creation, sign-in, support, account security, and service administration.

2. Usage Data

   • Examples: pages visited, feature usage, model selection, generation activity, timestamps, and product interaction patterns.
   • Why we collect it: platform reliability, abuse prevention, troubleshooting, feature evaluation, and product improvement.

3. Device and Technical Data

   • Examples: IP address, browser type, operating system, device identifiers, request logs, and security events.
   • Why we collect it: fraud detection, rate limiting, service integrity, security review, and compatibility fixes.

4. Content You Provide

   • Examples: prompts, uploaded images or files, generation settings, edits, and produced outputs.
   • Why we collect it: deliver the requested creation workflow, debug failures, improve model routing and feature quality, and enforce safety rules.

5. Billing Data

   • Examples: subscription state, order records, invoice information, payment status, and transaction metadata.
   • Why we collect it: payment processing, refunds, fraud prevention, accounting, and billing compliance.

6. Cookies and Similar Technologies

   • Examples: session cookies, preference storage, analytics identifiers, and anti-abuse signals.
   • Why we collect it: session continuity, remembering preferences, measuring product performance, and protecting accounts.

How We Use Information

We use information we collect to:

• provide and maintain banana ai services
• authenticate users and protect accounts
• process purchases, subscriptions, and billing events
• operate AI generation, editing, and delivery workflows
• improve platform stability, quality, and performance
• detect fraud, abuse, unauthorized access, or policy violations
• communicate service notices, support responses, and important updates
• comply with legal, accounting, tax, and regulatory obligations

Legal Bases (Where Applicable)

Depending on jurisdiction, our legal basis may include:

• performance of a contract, including providing the services you request
• legitimate interests, including security, abuse prevention, analytics, and product improvement
• consent, where consent is required under applicable law
• compliance with legal obligations

When We Share Information

We do not sell personal information. We may share information in the following situations:

• Service providers: infrastructure, hosting, analytics, payment, support, and related vendors that help us operate the service
• Legal or compliance disclosures: where required by law, regulation, court order, or other lawful process
• Corporate transactions: in connection with a merger, financing, acquisition, reorganization, or sale of assets, subject to applicable notice requirements

Where we use processors or vendors, we expect them to handle information under confidentiality obligations and appropriate security controls.

Data Retention

We keep information only for as long as reasonably necessary for:

• ongoing account operations
• service delivery and support
• security review and abuse prevention
• legal, tax, accounting, and compliance obligations
• dispute resolution and enforcement of agreements

When information is no longer needed, we delete it, de-identify it, or retain only what must be preserved under applicable law.

Security

We use technical and organizational safeguards such as encryption in transit, access controls, logging, monitoring, and role-limited access to sensitive systems. No method of transmission or storage is perfectly secure, so we cannot guarantee absolute security.

International Data Transfers

If information is processed outside your country or region, we take reasonable steps to protect it in a manner consistent with applicable law.

Your Rights

Depending on your location, you may have rights to:

• access your personal information
• correct inaccurate information
• request deletion of your information
• object to or restrict certain processing
• request a portable copy of eligible data
• withdraw consent where processing depends on consent

To exercise rights, contact us at support@bananaaigen.com. We may need to verify your identity before acting on a request.

Children's Privacy

banana ai is not intended for children below the minimum age permitted under applicable law in the relevant jurisdiction. If you believe a child has provided personal information through the service, contact us so we can review and remove it where appropriate.

Updates to This Policy

We may revise this Privacy Policy from time to time. When we do, we will publish the updated version on this page and update the effective date or last-updated reference.

Contact

Website: https://bananaaigen.com Email: support@bananaaigen.com